VMP 263: Stacee Santi Shares How To Market Your Practice With The 7 Love Languages Of Client Loyalty
In this podcast episode, the host chats with Dr. Stacee Santi, a seasoned veterinarian and the brains behind Vet to Pet. Dr. Santee spills the beans on the "seven love languages" of client loyalty in vet practices, like convenience, communication, accessibility, trust, and education. She stresses the need to grasp clients' unique preferences and obstacles to offer a top-notch experience and forge stronger connections. The episode also delves into the idea of streamlining practice operations for better efficiency. Dr. Santee wraps things up by introducing her awesome new course that aims to enhance communication skills and client understanding in veterinary teams.